VietMyst is a brand dedicated to bringing the rich culture, enchanting folklore, and vibrant urban charm of Vietnam to life through high-quality, beautifully designed collectible figures. Find out more in Our Story

Our figures are crafted from durable, high-quality and children-friendly materials, typically PP plastic, with non-toxic, vibrant paints. We ensure that each figure is meticulously detailed and built to last, making them perfect for display and collecting.

VietMyst figures are available for purchase directly from our official website and our social media accounts. We offer several shipping options to meet your needs: Standard Shipping: 10 - 15 working days Express Shipping: 3 - 5 working days Hanoi Inner-city Shipping: 24 hours (for customers within Hanoi, Vietnam) Please note that "working " exclude weekends and public holidays.

Your satisfaction is important to us. If you receive a damaged or incorrect item, please contact our customer service team at vietmystoffficial@gmail.com within 03 of receiving your order, providing your order number and photos of the issue. We will guide you through the return process and arrange for a replacement or a full refund.

Yes, VietMyst is proud to offer international shipping to bring the charm of Vietnam to customers worldwide. Shipping costs and estimated delivery times for international orders will be calculated at checkout based on your location. Please note that international customers may be responsible for any customs duties or import taxes imposed by their country.